What customers say about Candida Test

Please see our customer comments below.

You can read more comments or leave a comment for us by visiting our leave a comment page.


  1. Steve

    Excellent service and responsive. Thanks you so much

  2. Carli

    This is my second time using the service, it’s outstanding. Ute is so friendly and helpful. The test results are clearly explained and quickly processed. Can’t recommend highly enough.

  3. Mark

    I am extremely happy with the service I have received from Ute. The results were comprehensive, with detailed explanations provided. More importantly, Ute has always been very willing to answer questions patiently and in a considered, friendly manner. The result of this is that I feel I have someone I can call on if I need support or advice, which is essential when one is not well. As far as I am concerned, Ute is a model professional and I would not hesitate to recommend this company to anyone I know. Well done and thank you very much.

    • Ute

      Thank you so much for a really very appreciative comment. We are real people here at our end and not computers. So it is a lovely reward if your customers feel well looked after.

  4. craig


    Thanks for a professional service. Initial kit arrived promptly with easy to read guide on what to do. Results arrived within 2 weeks and were well written and easy to understand. Although not the result I thought it has helped to look for something else that is causing the symptoms. Thanks, Craig

  5. Sarah

    Thank you so much for a prompt and professional service. My results came back in less than 2 weeks and were very clear and easy to follow up. Questions I had were answered quickly and I now have a clear direction on how to take this forward.
    Many thanks for all your help.

  6. Timea

    Dear Ute,

    Thank you for everyone in the team for the excellent and very humane service I received through testing, advice and re-testing.
    Clearly, there is genuine passion for what you do and do well. One journey has ended, another must begin.

    All the very best for the future.


  7. Julia

    Ute, it was a brilliant service BTS offered and would have no hesitation in recommending your service to others. It was hassle-free and you responded to my emails quickly. Although the results have not answered why I have the symptoms I have, it’s good to know I can now eliminate these and need to investigate further with my GP. You made it so easy to add the Calprotectin test even though you had already sent out the package. The NHS said I couldn’t be tested as I was over the 45 year years old and had to be referred to a gastro specialist. Knowing the result was normal has really put my mind at rest.

    The report you supplied was very easy to understand and informative and thank you for the supplement recommendations which I have purchased which will hopefully help ease the symptoms soon.

    Thank you, thank you, thank you!

  8. Rebecca

    Really excellent service. Communication with this company is fabulous. Test results are returned in a timely manner and explained in a way that you can understand without a medical degree! Aftercare service is also very good. I would highly recommend this company. Thank you for your help!

  9. Susan

    I have used other private companies for health tests in the past but none have been as good as yours! I came across this company online whilst looking for Candida tests and think the name of your company,
    “ Candidatest and more “ is really fitting ! The professional and thoughtful communication has been brilliant ,plus the speed of processing tests and cost really good , woukd highly recommend this company!

  10. Steve

    Excellent service, all carried out very efficiently. Results were thoroughly explained and email questions responded to. Would highly recommend.

  11. Jada

    I just recently stumbled upon the BTS service, and boy, am I glad I did! The service provided by Ute and her team was excellent. I was also very impressed by the quick turn-around time. The test results were easy to understand, and Ute answered all the queries that I had.
    The service gave me peace of mind and saved me wasting a lot of money on treatment that I thought I needed, and has set me on the right path.
    Thank you all very much, I will definitely be recommending your service!

  12. Helen

    Thank you so much Ute and team for clarifying to me the current gut issues I do have and for ruling out those I do not. This invaluable information really helps me to focus on what I need to do next, to begin the healing process. Great to have some light shed on the path ahead, rather than stumbling around in the dark. Would well recommend your service 🙂

  13. Carli

    Excellent friendly service, I got my results back promptly despite it being in the run up to Christmas. I received notification that everything had been received. The test results were really comprehensive and easy to understand. Further information was included regarding my issue and I was also directed to where I could receive further support. Would highly recommend BTS and will be using again in the future. Thank you!

  14. Nicki

    Excellent service. Quick and detailed results sent by Ute. Happy to finally start to figure out what is going on. Some initial advice given which I will follow and also support available to help find a nutritional therapist as I will certainly be seeing someone following my results. Big thank you keep up the hard work x

  15. Ute

    I chose your service because it did not appear to be affiliated to any business that could profit from the results you obtain, and must therefore be unbiased. Thank you for a prompt, highly informative and personal service.
    (name is known to “Candidatest”)

  16. Venkat

    Ute was very efficient and replied to all my queries in a timely manner. The test results explanations were very comprehensive and neatly explained. I am very satisfied with the service.

  17. Emily

    The service exceeded my expectations in every way. From the clear instructions to take a proper sample, to keeping me informed about the timeline, and finally to the extremely detailed, considered, caring, individualised, and helpful feedback received in a letter and accompanying information materials alongside my lab test results. I finally feel like I’m getting some proper answers and know where I can turn and what I can start doing to get myself better. I would not hesitate to use the service again, nor to recommend it to other people.

  18. Ute

    Dear Ute,
    I wanted to say a huge thank you for your service, you were so helpful and professional! I really appreciate you answering all my questions. I will recommend your service to anyone asking!
    Thanks so much, Florence
    (details are known to our company)

  19. Charlie

    Dear Ute. Thank you for your detailed and pragmatic report. Everything ran exactly to the timetable you outlined. And thanks to the free mouth swab test – my results were more conclusive. Now I can put a plan in place which will hopefully get my system back to some normality.

  20. Shell

    Very friendly and professional service, emails were always responded to straight away. I received a very detailed, but easy to understand, break down of my test results. I would definitely recommend candidatest and will be using them again

  21. Abigail

    Thank you so much for all of your help.

    Ute has gone above and beyond what you would expect a lab to do, answering any questions I have and sending me diet plans and ideas. Really thank you so much.

    My results actually came back normal, which wasn’t expected at all, but Ute has advised me of other possible causes and has given me advice of how to tackle the problem.

    Excellent service, had considered it for ages but was a bit wary of having to send the sample but couldn’t recommend more.

    Thank you again for all of your help

  22. Tracy

    I’ve had undiagnosed health issues going on for years and neither my doctor nor I could find out the root cause of these problems and only to be confirmed recently by having a test, my mind has now been put at rest. I feel so much happier now that I have found the underlying cause to my ‘many’ different health symptoms. You get a thorough detailed report and supplement advice all done in a courteous friendly manner, a lot of work goes into these tests and I am ever so grateful for them helping me. I would highly recommend these tests if you have ongoing health issues that you or your health practitioner just can’t pinpoint.
    A great service and results came back within a week. I’ll definitely use again and will recommend to friends/family of this outstanding service too.

    A BIG thanks to Ute and her team 🙂

  23. piotr

    Great and quick service. Honest and good advice.

  24. Pam Aherne

    I am so very grateful for your highly efficient and thorough service and I cannot recommend you highly enough. I have dragged on for many months with very difficult symptoms and been to several appointments about them but never had a stool test or anything despite the fact that I did say I was getting thrush a lot and have had difficult eye orbit problems, with black deposits after I had been cleaning some mould spots in my flat( from condensation on the windows as I looked ve at n a flat and dry my washing inside at times) I have felt so ill and had no diagnosis and was loosing hope of having a diagnosis let alone treatment. In fact I have felt so ill that I have been resigning myself, as a Christian, into God’s hands. I don’t know how I found you online but I thank Him for you as well. I m only 61 and there’s a lot I want to do yet!!! I m going to pass on the info to one of my consultants who I know will be most happy to receive them and be in touch with you herself, 10/10 to you all the way! If you like, I will mentioned you by name to all my Facebook friends.

  25. Darius Nosevic

    Great service. Quick responses with detailed explanations. Ute really seems to know what she is talking about and I have a confidence to recommend this service to anyone. Thank you!

  26. Christie

    Really appreciate the effort and analysis of my results, it has really helped me elimate what I thought may have been causing my symptoms and I now have a piece of mind after getting my results back. The results have shed light on other issues that I did not know could be the cause of my symptoms. Really worth while test. Would highly recommend to anyone in doubt of these tests.

    Many thanks to Ute and everyone else involved.

  27. Christopher Schonning

    Absolute Amazing service. 3 and a half years of illness and i have my answer. Now I can get action taken with this very valuable and life changing info.

    • Ute

      Thank you very much for your very kind comment. All fingers crossed that we found the solution for your problems.

  28. Vincent

    Ordered the ‘all in one test’. Ute was very sincere and kind. Excellent service and great value for money thinking of how much this can improve your life. Thank you Ute for your passion and effort.

  29. Elaine Baker

    Dear Ute
    Thank you very much for a very efficient service and in depth diagnosis. I will certainly take your advice and recommend this service to anyone else that may be suffering and can be reassured.

    Thank you again

  30. David

    The results came back earlier than expected and I was extremely impressed with the detail and information within. On top of that, Ute has been very helpful with replies to my emails beyond working hours and also very comforting in the professional manner in which the replies were delivered. The test results gave me confidence in knowing what I am (or not) dealing with and I am very happy with the quality and price of this service.

    A heartfelt thank you for your help & assistance. 5* Service.

  31. H. Alder

    I am truly pleased with this service – I was kept up to date at each stage of the processing, and the reply to my tests came back sooner than I expected. Ute provided a detailed response and sent me some helpful articles relevant to me in response to some questions I had. I cannot recommend this service warmly enough, and at this price I think it is very affordable to get retested after working on some of the issues identified. Many thanks!

    • Ute

      Thank you very much. We are real people here at our end and we are very pleased indeed when our customers are satisfied.

  32. Dan Bernard

    Thank you, Ute, for an outstanding service. Very fast return of test results, and really helpful commentary on them.

  33. David W

    Just wanted to thank Ute for quality of service I have received. Not only were my results provided ahead of schedule, but I was also highly impressed by the level of detail and the quality of the analysis provided. I plan to recommend your services to others. Many thanks.

  34. Isabelle Calmettes

    I am very happy with your service. Reliable and very quick, at affordable price, very good advice. Thank you very much. Isabelle from Paris, France

  35. Anna

    Great service. The attention is superb and the information very detailed and helpful. I recommend it, no doubt! Thank you very much.

  36. Davina

    Thank you, Ute, your report was returned earlier than expected and the news was so much more positive than I expected. From start to end this service has been very straightforward and I really appreciate the updates from Ute, letting me know what’s happening. Well worth the money!

  37. Andrea Birchall

    Fantastic service from Ute, friendly and so very helpful. I Don’tknow anywhere else where you would received service this good.
    I would recommend Ute and BTS to anyone looking for answers, who is unwell and determined to get answers.
    A very warm professional and efficient service with a detailed report for client to follow up with another professional and provided in a great time frame too.
    A great system which runs smoothly from start to end from posting out the test kit to you to receiving the results.
    A big thank you to Ute for all your help, it it very much appreciated.
    Thanking you most kindly for great work.

  38. Luke Travers

    Thank you for the test results, service and excellent communication. This is the first time I have used a private medical testing company and I am happy with the service they have provided me, as my local NHS doctors were not very helpful. The results have given me something to work with relating to diet and also a piece of mind.

  39. mandy


  40. Ute Allison

    Dear Ute

    Many thanks for sending me the results on email and the additional documents. I found all the information and findings very informative and comprehensive, and happy with the service indeed. I will take your advice on board.

    Many thanks for the overall help and advice from the test results.

    Kind regards
    (Customer known to Candidatest)

  41. Theresa

    Ute, thank you so very much for your swift action and the thorough explanation of my symptoms. I would also like to thank you for all the information you sent me, especially with regards to food supplements. You don’t know how much this means to me as I can now look forward to a rosier future thanks to you and your team. Your support and kindness were first class, just like your service. Kindest regards Theresa

  42. Nick

    Another who would like to leave positive feedback. The detail in the letter really helps and I know what I have to do now to try to get better results.

  43. elaine rose

    Which test do I need to purchase for the test for ceolic disease. My mum had the condition and now I suffer from abdominal upsets

    • Ute

      Dear Elaine, I have only just seen your comment. I am very sorry that I missed it.
      No Idea why my mail did not show it.
      Anyway, on our website we do not offer a test for celiac, but our laboratory does a stool test which costs 53 GBPs.
      Should you still be interested, please write me an email to ute@candidatest.co.uk
      Best regards, Ute

  44. Irina

    Great service! Very thorough, honest and human approach. Thank you!

  45. Giovanni

    I was very pleased with the service, very customer oriented and human. You don’t get just the scientific results,but also a detailed custom explanation regarding your specific case. On top of that, you get availability to discuss and explain further your results and a series of useful contacts and benefits that you would hardly get anywhere else. Thanks Ute for the great experience!

  46. Eli

    Dear Ute,

    Thank you very much for all you’ve done it means the world to me!

    Fantastic service!! Worth every penny! To anyone wondering if they should use this service, please go ahead I’ve never come across so dedicated and good hearted people. Ute is very informative and very very knowledgeable. The service is very quick and I’ve gotten more support here than anywhere else and any doctor I’ve ever seen. There should be more people like this on this planet and would be a better place.

    All my warm wishes to all at Candida Test

  47. Sinead

    Thanks Ute for a great service, I found it very reliable, I had the test within a few days and sent it off and got confirmation that it arrived etc. Ute’s explanations for the results were very easy to understand and very efficient and anytime I emailed Ute, Ute came back to me straight away, I would highly recommend this service.

  48. Ute

    Dear Ute,
    Thank you so much for results and your feedback. I am really impressed with the professional yet personal service you provide and will certainly recommend you to anyone with similar problems to my own. If you could provide me with any therapists in my area I would be very grateful.
    Kind regards and thanks,
    M.B. (the client is known to us)

  49. Ute

    Dear Ute,
    Thank you very much for sending me my test results, for sending them so quickly and for your very thoughtful, caring and helpful letter. It means a lot to me that you used so much of your time and skills to give in-depth feedback and in such a sensitive and understanding way.
    Best wishes,
    L. V. (the client is known to us)

  50. michele

    Thank you very much for my test results and explanations. Thank goodness a service like this exists as it is nearly impossible to get any GP to run these sort of tests. Now I have some conclusive results to work on and hopefully with time, the right treatment and diet,can revert back to full health – that would be amazing!

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