113 Comments

1. 

   Angelika M. on 5th January 2021 at 1:48 pm

   I had been looking for a long time for a company that would provide me with an analysis of my condition. I was provided with guidance on the type of test that would be appropriate for me. The test kit arrived very swiftly and the results with the comprehensive letter of explanation arrived within two weeks, even in the run-up to Christmas 2020. I am very grateful to Ute Allison and her team and strongly recommend this company for its professionalism.

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2. 

   Marica on 20th December 2020 at 2:27 pm

   A nutritionist recommend to buy the test from here and although it took over a week to arrive , I was happy with the service .
   Ute sent me a detailed email with a plan and suggestions on how to proceed with my problem.
   She’s been very helpful and replied to all my questions.

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3. 

   Olly J. on 18th December 2020 at 10:59 am

   Very prompt and comprehensive feedback. Results were sent to me quickly after I sent my stool test in and were well explained. Strongly recommend the service to get a good overall idea of your health.

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4. 

   Amber on 2nd November 2020 at 12:40 pm

   When asking if my sample would still be reliable after having to wash the swab, I was told it would be fine. Yet after a negative result, which is not possible as I got mouth thrush, I called up and was told by another person that the washed swab would not work. I was not given a refund or any help and several of the communications with the company were unprofessional and full of negativity.

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   • 

     Ute Allison on 2nd November 2020 at 9:19 pm

     Hi Amber, We are really sorry that you are so disappointed. We always try to offer a good service. Unfortunately we had problems right from the beginning when you complained that your test kit would not arrive and then admitted that you gave us an old postal address where you do not live any more. Even before your sample arrived in our lab I had patiently answered eight emails from you informing me about all kinds of mistakes you made because you did not read our instructions. And now you want a refund since the results do not meet your expectations. This is not how a testing service can operate. Very sorry, Ute

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5. 

   Sona on 28th October 2020 at 10:13 am

   Highly recommended service, very personalised and so helpful. The best test experience I have had so far, and I have had so many tests in the past! A-star rating

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